Anchored Privacy Policy

Anchored is a mobile application designed to help individuals and families grow in their Christian faith. This Privacy Policy applies to the Anchored app available on the Apple App Store and Google Play Store, as well as any associated website or service.

If you have questions about this policy, you can reach us at support@anchoredfaithapp.com.

a) Account Information

When you create an account, we collect your name and email address. This information is used to identify your account, deliver your personalized content, and communicate with you about your subscription or support needs.

b) User Content

Anchored stores content you create within the app, including:

• Prayer requests (personal and community-shared)
• Journal entries and reflections
• Saved and memory verses
• Study notes and reading progress
• Community prayer posts and study group participation
• Friend connections

This content is associated with your account and stored securely to provide you with a personalized experience across sessions and devices.

c) Usage Information

We collect information about how you use the app — including features accessed, study progress, reading streaks, subscription status, and trial status. This helps us improve the app and provide relevant features.

c) Contact Form Submissions

If you contact us through the Contact Us page, we collect your name, email address, category, subject, and message content. This information is used solely to respond to your inquiry. Contact messages are stored securely and accessible only to authorized support staff.

Account deletion requests submitted through the Contact Us form are processed by our support team. Deleting your account through the app's Profile settings is the fastest method and takes effect immediately.

d) Technical Information

We may collect technical data such as your device type, operating system, app version, crash diagnostics, and anonymized analytics. This information is used solely to maintain app stability and improve performance.

We use the information we collect to:

• Create and maintain your account
• Deliver and personalize app features such as study plans, devotionals, and prayer tracking
• Save and sync your content (journals, verses, reflections) across sessions
• Manage your subscription and provide access to premium features
• Send transactional communications (account-related emails)
• Diagnose technical issues and improve app performance
• Comply with legal obligations

We do not use your personal information for targeted advertising. Your spiritual data — including prayers, journal entries, and reflections — is never analyzed for marketing purposes.

Anchored offers the following subscription options:

• 7-day free trial — full premium access with no charge during the trial period (available once per eligible user).
• Monthly subscription — billed monthly.
• Annual subscription — billed once per year.

How billing works

Subscriptions may be processed through one of the following channels depending on how you subscribe:

• Apple App Store — iOS in-app purchases. Apple handles all billing under their privacy policy.
• Google Play Store — Android in-app purchases. Google handles all billing under their privacy policy.
• Stripe (Web) — web subscriptions are processed by Stripe, Inc. Anchored does not store your payment card number or CVV. Stripe shares only your subscription status (active, trial, cancelled) with us — never your full payment details.

To manage, cancel, or update your subscription, use the channel through which you subscribed: Apple ID settings, Google Play account, or the Stripe Customer Portal accessible from your Anchored Profile. Deleting the Anchored app does not cancel your subscription.

Anchored uses artificial intelligence to power certain study features, including topical Bible studies, chapter devotionals, and personalized reflections. These features are designed to support your spiritual growth and personal study.

Important: AI-generated content is intended for educational and devotional purposes only. It is not a substitute for Scripture itself, pastoral guidance, or theological counsel. We encourage you to compare all AI-generated content against the Bible and trusted spiritual sources.

When you use AI-powered features, your prompts or inputs (such as a chosen topic) may be processed to generate a response. We do not use your personal prayer requests or journal entries to train AI models.

Anchored includes community features such as shared prayer requests, study groups, and friend connections. Please be aware of the following:

• Content you post publicly (such as community prayer requests) may be visible to other Anchored users.
• You are responsible for the information you choose to share in community spaces. Do not post sensitive personal information — such as financial details, government IDs, or private health information — in public community areas.
• Private prayer requests and journal entries are visible only to you and are not shared with the community.

We encourage all users to engage with grace, kindness, and respect in community spaces.

We do not sell your personal information. We do not share your data with advertisers or data brokers.

We may share information in the following limited circumstances:

• Service Providers: We work with trusted third-party service providers who help us operate the app (such as cloud infrastructure, authentication, and analytics). These providers are contractually obligated to protect your data and may only use it to provide services to us.
• Legal Requirements: We may disclose your information if required to do so by law, court order, or governmental authority, or to protect the rights, property, or safety of Anchored, our users, or others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your data is transferred and becomes subject to a different privacy policy.

We retain your account data for as long as your account is active. If you delete your account, your personal account data — including your profile, journal entries, saved verses, prayer requests, and study progress — is removed from our systems.

Content you shared publicly in community spaces (such as shared prayer requests) may be handled in accordance with the app's data architecture at the time of deletion. Anonymous or aggregated data that does not identify you personally may be retained for analytical purposes.

Your subscription is managed by the platform through which you subscribed (Apple, Google, or Stripe). Please cancel your subscription through that platform to avoid continued billing.

You may delete your account at any time through the Anchored app (Profile → Delete Account) or by contacting us at support@anchoredfaithapp.com.

Upon account deletion:

• Your personal profile, email address, and account credentials are removed.
• Your private content (journal entries, saved verses, prayer requests, memory verses, study notes) is deleted.
• Your subscription is not automatically cancelled — you must manage cancellation through Apple or Google directly.

Anchored is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 without verifiable parental consent.

Families are welcome to use Anchored together, and we offer kid-friendly study content designed for parents and children to explore together. However, account creation requires the account holder to be at least 13 years of age.

If you believe a child under 13 has provided us with personal information without parental consent, please contact us at support@anchoredfaithapp.com and we will take steps to remove that information.

We take reasonable and appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. These measures include secure data storage, encrypted transmissions, and access controls.

However, no method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. If you become aware of any unauthorized access to your account, please contact us immediately at support@anchoredfaithapp.com.

You have the right to:

• Access: Request a summary of the personal information we hold about you.
• Correct: Update or correct inaccurate information in your profile through the app or by contacting us.
• Delete: Request deletion of your account and associated personal data.
• Opt Out: You may opt out of non-essential communications by adjusting your notification preferences in the app.
• Contact Us: Raise any privacy concern or request by emailing support@anchoredfaithapp.com.

Depending on your location, you may have additional rights under applicable law (such as GDPR or CCPA). We are committed to honoring those rights upon verified request.

Anchored integrates with the following third-party services to provide its features:

• API.Bible — for delivering Bible text in supported translations.
• Apple App Store / Google Play — for subscription management and in-app purchases.
• Stripe — for web subscription billing and payment processing.
• AI providers — for generating study content, devotionals, and reflection prompts.

These services have their own privacy policies and practices. We encourage you to review them. We are not responsible for the privacy practices of third-party services.

We may update this Privacy Policy from time to time. When we do, we will update the Effective Date at the top of this page and, for material changes, notify you through the app or via email.

Your continued use of Anchored after any changes to this policy constitutes your acceptance of the updated terms.

If you have questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact us:

We will respond to all privacy-related inquiries within a reasonable timeframe.